A WhatsApp message will be sent to guide you through on the payment process (PayNow). Orders will only be confirmed after the payment has been received.
You will also be informed once you order is ready to be shipped.
As the colors are derived from natural ingredients, it's natural that they fade over time. To preserve the longevity of the colors, avoid placing them under direct sunlight and dry them in the shade instead.
Wash fabric by hand or machine wash with a gentle cycle. Use a gentle washing detergent as much as possible. Avoid using bleach. Do not machine dry.
Yes. For each colour, we have limited quanties produced. As each batch of shirts are hand dyed, no one batch is identical.
All local orders will be sent using SingPost with detailed tracking information.You will recieve a WhatsApp message once the parcel is sent out to the courier. Please be sure to check and complete all details when checking out.
For international orders, please reach out to us at our email 'pals.earth@gmail.com'.
Local postage will take about 4-5 working days and International postage will take about 14-21 working days.
Please get in touch by email within 14 days of receiving your shipment and let us know what is going on and how we can best help. Please understand that some restrictions may apply to returns and exchanges, all shipping fees are non refundable. Any items returned used, worn or damaged will not be accepted for return or exchange.
We’ll endeavour to work with you to best resolve any issues that may arise when purchasing our product; we inspect all out-going shipments and commit to ensuring our product is shipped and handled in the safest possible manner.